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1. What are the hours for the Community Development Department?

The Community Development Department (often referred to as “Building” or “Housing”) is located at 4501 North 25th Avenue, on the east side of the street just north of the small Fire Station. It is part of the Community Center building. You should use the small door facing 25th Avenue, not the larger Community Center doors. The Department is open 9 a.m. to 5 p.m., Monday to Friday. The phone number is 847-671-8555.

2. What is the role of the Community Development Department?

The Community Development Department is responsible for administering zoning and development codes to ensure orderly development and redevelopment within the Village. The Community Development Department is divided into two divisions: Planning, and Building and Safety. Department staff reviews plans, issues permits and performs the necessary inspections to ensure adherence to proper construction and design codes. The department is further responsible for health, housing, and property maintenance inspections to protect the health and well being of residents.

3. Does the Village manage the Flood Map?

The flood map is created, and designation is determined, by the Federal Emergency Management Association (FEMA). Please view the FEMA Flood Map here.

4. What should I do if my basement flooded?

There are a number of recommended steps for a homeowner faced with basement flooding. The Village has created a Basement Flooding Handout (PDF).